KPI Planning and Reporting

Key Performance Indicators From F. John Reh,

How an organization defines and measures progress toward its goals Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals. read more

How to devise KPIs that work. By Richard Murphy

The biggest mistake to make when setting KPIs is, in my experience, to confuse the goal you're trying to achieve with the KPI that lets you monitor it. read more

Key Performance Indicators : Identifying and Using KPI's

Tips on Implementing KPI's in Small Business. There has been increasing interest from business owners and managers about how to set effectiveKPI's. Here are the 5 basic steps you need to take. read more

Ten Characteristics of a Good KPI By Wayne Eckerson, Director of Research, TDWI

There’s a lot of talk these days about key performance indicators (KPIs). They are the backbone of scorecards and dashboards, which have become an irresistible way for organizations to present performance information to executives and staff. Unfortunately, BI developers seem to focus more on creating visual metaphors (dials, gauges, arrows, etc.) than understanding what constitutes a good KPI that delivers long-term value to the organization. read more